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How it Works
Everything you need to know to get set up and streaming
NEW BUILD
NEW DEMO VIDEO TO BE BRIEFED
Discover The Stream
Watch our product demonstration to see how the stream works, step-by-step.
Features
100+ soundscapes designed by world leading experts and fully licensed for business use globally
- Best-in-class health & wellness music
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We’re proud to work with an incredible roster of award-winning artists and super star talent, who specialize in music for health and wellbeing outcomes. All artists are represented by our sister company ‘Real Music’, leaders in this field for over 30 years. With over 100 soundscapes to choose from, there’s something to suit all of your client and business needs, whilst also being music you’ll enjoy working to.
- The science is sound
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In collaboration with leading scientists, wellness experts, and global institutions, we’re exploring the profound impact of music on the mind and body. Our mission is to release the power of music, creating a positive impact on health and wellbeing.
- Licensing for business use
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Playing music in a business setting is different to playing music for personal use on streaming platforms such as Spotify. As the music is for an audience with a commercial purpose you will need a music license to play the music. The Stream is fully licensed for business use so you can enjoy peace of mind knowing you’re supporting artists, saving money in licensing fees and avoiding costly fines.
Streamline your operations
- Say good by to endless scrolling
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We’ve categorized our soundscapes by mood and client outcome enabling you to find the right soundscape for your space at the touch of a button.
- Music management to suit your business
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Our easy-to-use platform gives you the option to manage music centrally for your locations or zones or empower your therapists to take control and personalize the music to their treatments.
- Seamless integration with your hardware
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- Step by step on boarding
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Our user-friendly onboarding process guides you through setup in just a few simple steps. Explore our platform with our interactive tour and streaming tips, or get instant help from our 24/7 digital assistant. Need more support? Book a call with our team.
More about The Stream
- How do I access The Stream music service?
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Once you have signed up to our service, you will be redirected to The Stream, our unique spa music streaming service, easily accessible via your web browser. You can log in using the email you signed up with and the password you created at registration. If you have forgotten your password, simply select forgotten password and a reset link will be sent to your inbox.
- Do I need WIFI to play the music?
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Currently our service is a streaming platform accessible via your normal web browser, so you need an internet connection for the device you play the music from. That internet-connected device can then be connected to speakers throughout your spa in whichever way you have set up e.g., bluetooth, aux cabling, wifi, etc.
- What sort of music is available?
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We have designed our website to make it as easy as possible to access our playlists and change the music for different customers or treatments, as you wish. They are categorized into distinct playlists tailored to different experiences, such as to calm, relax, or recover, as well as specific mood, type of music and playlist duration. These are all created by our range of award-winning musical artists and curated with feedback from Spas operating the service.
- What does the M mean in the circle on the playlists?
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M is the monogram of Myndstream and when it is presented in a circle, it means the music has been developed with feedback from its audience and designed for a specific purpose or environment.
- How long are the playlists?
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We have created 45 minute, 60 minute, 90 minute and 120 minute and all day (12h) playlists, to suit different treatment lengths and different spa needs. There is also the the option to keep playlists on a loop.
- What if I don’t like a particular song in a playlist?
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We are constantly adding to our service and will be frequently asking for your feedback on the playlists you like and dislike most. Simply get in touch with Myndstream to let us know, or use our feedback forms to tell us your thoughts on the service to inform our constant development.
- If I run a Spa with 10 treatment rooms, what is the total cost?
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When choosing which subscription is most suitable, you have two options to choose from – The Stream Essential or The Stream Unlimited.
The Stream Essential subscription gives single login access to the Spa Music Service, enabling a consistent playback throughout your location. For a Spa with 10 treatment rooms, The Stream Essential would cost you a total of $250 on the pay annual subscription.
An The Stream Unlimited subscription allows for multiple logins to match music to mood in the different zones of your spa. With The Stream Unlimited, give your guest or therapist control over their sensory experience and play tailored music to the treatment that is being delivered. For a Spa with 10 treatment rooms, The Stream Unlimited would cost you a total of $750 on the pay annual subscription.
- What if I have more questions about how it works or problems with the service?
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Find out more about technical requirements, how the service works or get help by visiting our knowledge base.
- What if I am interested in the Premium services?
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Contact us here and our team will be in touch to discuss with you further.
- How do I connect to speakers?
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Double check you’re connected to the internet and logged in to your account on your chosen streaming device. Then simply connect your speaker(s) via a bluetooth, aux cabling or wifi connection to the same device and start streaming.