Privacy

Updated on October 20, 2022

This notice discloses the online data collection and use practices of Myndstream (the “Website”) (“Mynd Group”, “Company”, “our”, “we”, or “us”). Company has created this privacy statement in order to demonstrate our firm commitment to the privacy of our Website’s visitors/end users (“you”, “yourself”, or “User”). We recommend that you read our privacy policy before providing any information about yourself.
We may modify, alter or otherwise update this policy at any time. We will notify you of any changes by updating the date at the top of the policy. We encourage you to review this policy from time to time. Your continued use of our site and licensing of our music following the posting of changes to this policy means you accept those changes.

1. Who we are
The Website is owned and operated by Mynd Group Limited, a company registered in England and Wales with company registration number 13419314. Our address is Unit 9 Westworks, White City Place, 195 Wood Lane, London, London, United Kingdom, W12 7FQ and its subsidiaries and affiliates.

2. How we collect information
The information you voluntarily provide:
When using the Website, you may be asked to provide certain personal information about you and/or your company, such as name, company name and type, address, phone number, fax number, e-mail address, social media links, financial information, which may include payment details, along with certain demographic information from, such as your position with a company, facility type, and buying preferences. This information may be requested when you sign up for an account, request a license agreement or report music usage. Please be aware that we do not store your payment information, this will be done via a third-party payment company such as Paypal or Braintree. You will also have to create a password to be able to access your information.

The information we collect automatically:
When you visit our Website, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically though the use of various technologies, including through cookies (outlined in the section below). Note that to ensure the optimal functioning of our site we use some third-party tools which may store and track personal data to ensure the optimum running of your site, these include Google Analytics.

Cookies:
The Website also uses “cookies,” or text files sent from our server to your web browser. Each device that accesses our website will be assigned a different cookie. We use cookies to recognize your device and provide you with a personalized experience of the Website systems. They also enable us to measure website traffic information, such as the number of visits a page receives. You can delete or disable cookies using your browser’s menu but be aware that some functionality may be limited if cookies are disabled.

3. How We Use and Share the Information We Collect
We may use your personal information in order to: (a) provide you with the information and services you require, (b) to ensure that the content for our Website is presented in an optimal manner for you, (c) to administer our Website and for our internal business administration and operations generally, including troubleshooting, data analysis, testing, research, and statistics, (d) to notify you about changes to our services and or policies, (e) as part of our efforts to keep our Website safe and secure, (f) to comply with legal requirements, such as tax and other governmental regulations, (g) and fraud protection. We may also use your personal information in order to send you our newsletter and other marketing emails to keep you informed of our content and services.
As a general rule, we will not disclose any personal information we collect from you to third-party advertisers or marketing companies without your consent. In rare cases, we may share your personal information for administration and trouble-shooting purposes with integration partners (such as Stripe for billing purposes). We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. We may disclose User information with our subsidiaries and/or affiliates and when we believe in good faith that the law requires it.
We may share with others, at our discretion, certain aggregate statistical data about licensing and the use of our music. No personal information (such as names or email addresses) will be identifiable from such statistics. We may transfer, sell or assign any of the information described above, including personally identifiable information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Mynd Group Limited and/or its subsidiaries.

4. Keeping Your Information Safe:
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All personal information is stored on secure and encrypted database systems and we limit access to those personnel, agents, contractors and other qualified third parties who have a business need to know. All passwords are stored in oneway hashes and cannot be read by Company or any of its employees. The Website is run over a secure connection using https. However, we cannot guarantee that any information you submit to us will be free from unauthorized third party intrusion.

5. Third Party Links
This website may include links to third-party websites, plug-ins and applications (for example, the ability to follow us on Facebook). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

6. Data Retention
We will retain the personal information as long as you use our Website or as long as necessary to fulfill the purposes described in this Privacy Policy, for example, to comply with our legal obligations and to prevent fraud. We reserve the right to continue to hold personal information where it is needed to fulfill our contractual arrangement with you, if applicable, or where we may have a legitimate interest in doing so.
Be aware that we may continue to store anonymous information such as page visits without any identifiers in order to improve our service. We may use this anonymous information indefinitely without further notice to you.
Please contact hello@myndgroup.co.uk for any help with the above.

7. Your Rights
You have the right to access, update, change and delete the personal information held about you on the Myndstream platform by contacting us at hello@myndgroup.co.uk. We will endeavor to respond to your deletion request within an appropriate timeframe including those enforced by law.
If you wish to obtain a copy of your own personal information, please email us at hello@myndgroup.co.uk. We may ask for verification of your identity before providing further details. We may also contact you to ask you for further information in relation to your request to speed up our response.
You will not have to pay a fee to access your personal information. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

8. Access, Corrections
It is your responsibility to ensure that all data held by us is true and accurate and you can update your Account information at any point on your User page or by contacting us at hello@myndgroup.co.uk (at which point we may ask you to verify your identity before proceeding).

9. Transfers outside the EEA
We may transfer your information outside the EEA. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Whenever we transfer your personal data out of the EEA, we will comply with applicable data protection law.

10. Children
Mynd Group Limited is not directed at under the age of 13 (in some countries, stricter age limits may apply). We do not knowingly collect personal information from children under 13 or under the applicable age limited (the “Age Limit”), If you are under the Age Limit, do not use the Website and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to us, please contact us at hello@myndgroup.co.uk and you may request to remove such information off our Website.